FAQ
We have collected the answers to the most frequently asked questions here to help you learn more about our platform and the way we work.
If you don't find what you are looking for or want to explore a specific aspect in more detail, our team of experts is ready to listen.
Contact uswe will guide you in choosing the most suitable solution for your needs.
Free-floating
What types of vehicles can I manage with Hop On Mobility?
The platform supports e-bikes, electric scooters and scooters allowing you to customise rules and rates for each medium.
Does Hop On Mobility use GPS to track vehicles?
Our IoT technology integrates a GPS system evolved that ensures efficient monitoring and reduces energy consumption.
Can the platform be customised with my brand?
Yes! Hop On Mobility is available in white label modeallowing you to customise logos, colours, rates and rental rules.
Can Hop On Mobility be integrated with other mobility systems?
Absolutely! The platform is designed for integrate with MaaS and public transport systems for a complete mobility experience.
How can I test the platform?
You can request a free demo to discover how Hop On Mobility can revolutionise your micro-mobility management.
Station-based
How can I best manage virtual stations?
You can analyse the utilisation rate of stations to understand which ones are most in demand and optimise the availability of vehicles, balancing the distribution automatically.
How can I ensure that users only park at designated stations?
You can set up advanced geofencing to define mandatory pick-up and drop-off zones, avoiding disorderly parking and ensuring compliance.
Is it possible to book a vehicle in advance?
Yes, users can check availability in real time and book a vehicle at a specific station, guaranteeing themselves a vehicle on arrival.
How can I improve the user experience in the station-based model?
You can integrate an intuitive interface into the app, showing available stations, parking rules and directions to the nearest pick-up point in real time.
Can I encourage the use of certain stations?
Yes, you can implement flexible tariffs and promotional offers to encourage users to pick up or drop off vehicles at less frequented stations.
Is it possible to access analytical data on station performance?
Yes, the platform provides detailed reports on user habits, frequency of use and the most popular areas, helping you to optimise your service.
Multi-vehicle
What types of vehicles can I manage with Hop On Mobility?
The platform supports e-bikes, electric scooters and scooters allowing you to customise rules and rates for each medium.
Does Hop On Mobility use GPS to track vehicles?
Our IoT technology integrates a GPS system evolved that ensures efficient monitoring and reduces energy consumption.
Can the platform be customised with my brand?
Yes! Hop On Mobility is available in white label modeallowing you to customise logos, colours, rates and rental rules.
Can Hop On Mobility be integrated with other mobility systems?
Absolutely! The platform is designed for integrate with MaaS and public transport systems for a complete mobility experience.
How can I test the platform?
You can request a free demo to discover how Hop On Mobility can revolutionise your micro-mobility management.
Multi-fleet
What types of vehicles can I manage with Hop On Mobility?
The platform supports e-bikes, electric scooters and scooters allowing you to customise rules and rates for each medium.
Does Hop On Mobility use GPS to track vehicles?
Our IoT technology integrates a GPS system evolved that ensures efficient monitoring and reduces energy consumption.
Can the platform be customised with my brand?
Yes! Hop On Mobility is available in white label modeallowing you to customise logos, colours, rates and rental rules.
Can Hop On Mobility be integrated with other mobility systems?
Absolutely! The platform is designed for integrate with MaaS and public transport systems for a complete mobility experience.
How can I test the platform?
You can request a free demo to discover how Hop On Mobility can revolutionise your micro-mobility management.